Refund and Return Policy
At Biosoftwares, we strive to deliver high-quality digital services tailored to your unique needs. Due to the nature of our work (custom IT services, software, and digital products), our refund policy is as follows:
1. No Refunds for Completed Services
Once a service has been fully delivered or development work has been initiated, no refunds will be issued.
2. Eligibility for Refunds
You may be eligible for a refund only if:
- You cancel the service before work has begun, and
- You provide a valid reason for the request
Refunds are issued at our sole discretion.
3. Revisions and Satisfaction
We are committed to client satisfaction. If you are not fully satisfied with the outcome of a project:
- Please contact us within 7 days of delivery
- We will offer reasonable revisions to resolve the issue
4. Subscription-Based Services
Subscriptions may be canceled at any time, but no partial refunds will be provided for unused time. Access will remain active until the end of the billing period.
5. Contact for Refunds
To request a refund, contact contact@biosoftwares.shop with your order details and reason for the request.